Rob Sawle Director of Energy Services at Sigma Connected Group joins Holly Beeston, Practice Lead Utilities at Douglas Jackson in The Impact Room to discuss the energy price cap rise.
Rob talks about the consumer impact, the impact on energy firms, managing the rise, debt and credits. Customer contact increases, billings, process. The future of the energy industry, customer switching, customer retention, energy efficiency, customer consumption, smart meters, smarttech, smart devices.
Vulnerable Customers, Utilities, Energy. The Impact Room - where exceptional, diverse and impactful leadership and wisdom is shared...
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Watch the full video here