Episode 12 - Alan Brown, Chief Operating Officer and Managing Director Insurance

John Montgomery welcomes Alan Brown, Chief Operating Officer, Managing Director and Operations and HR Director for insurance brands including Ageas, Kwik Fit Insurance, Complete Cover.

John talks with Alan about some of the following:

How the Cost of Living Crisis is effecting the Insurance industry

What are some of the pitfalls facing technology programmes and projects across the industry

How Alan see's new tech 'changing the game' in the industry and what might be the biggest impact to the customer

With many organisations struggling to attract and retain talent, how important do you believe culture is and in his opinion what are the key steps for a culture to drive an engaged, dedicated pro active workforce and more...

Join Alan in The Impact Room, Where exceptional, diverse and impactful leadership and wisdom is shared. #chiefoperatingofficer #coo #theimpactroom #podcast #douglasjackson #insurance #leadership

Watch the full video here.