Episode 61 - Chris Farnarth - Hiring Champions, Author of Champion Hire, CEO Service Insight, Fromer Chief Customer Officer Global Operations over 34 countries

Unlocking High-Performance Teams: Insights with Chris Farnarth, Author of Hiring Champions

In this episode of The Impact Room, Michelle Ansell is joined by Chris Farnarth, author of Champion Hires and CEO of Service Instinct. With a career spanning leadership roles in over 34 countries, as a Chief Customer Officer and Managing Director in leading software, SaaS and professional services companies, Chris brings a wealth of expertise in hiring strategy, leadership development, and creating exceptional teams.

Chris dives into the art of identifying "Champion Hires"—candidates who go beyond meeting job requirements to drive cultural and team-wide excellence. He discusses the pitfalls of reactive hiring, the critical role of onboarding in ensuring success, and how aligning hiring strategies with organisational values can unlock a team's true potential.

Highlight Quote from Chris Farnarth:
"Champion hires are the ones who inspire, energise, and elevate your entire organisation. It’s about more than skills—it’s about alignment, mindset, and the impact they create."

If you’re a leader aiming to enhance your recruitment process, build cohesive teams, and lead with clarity, this episode is packed with actionable strategies and game-changing insights.

Watch the full episode here. https://youtu.be/HAKbGjYcTFs

Get Chris's book Champion Hires here. https://amzn.eu/d/5mVxKhD

The Impact Room from Douglas Jackson, where exceptional diverse, impactful leadership is shared.