The Impact Room - Conversations That Shape Exceptional Leadership
Are you a business leader, founder, investor, or aspiring executive aiming to make a significant impact?
Welcome to The Impact Room where the most curious and courageous leaders share how they’re reshaping the world of work, leadership and customer experience
Each episode explores the stories behind transformation, from redefining what leadership means, to building resilient, diverse teams, creating cultures where people and performance thrive.
You’ll hear from CEOs, COOs, Chief Customer Officers, and other forward-thinking senior leaders who are changing the way we think about growth, purpose, and progress.
This isn’t theory. It’s real leadership in action, honest, practical, and human.
The Impact Room is hosted by the team at Douglas Jackson, an independent boutique executive search firm passionate about elevating talent and helping organisations hire more impactful, diverse leaders who drive transformation and success.
Join the conversation.
Be inspired.
Discover how exceptional leadership shapes exceptional outcomes.
Learn and help elevate your team, peers and mentors by sharing some of the great advice and episodes that resonate
Subscribe now and become part of a community dedicated to impactful leadership, continuous improvement and the elevation and development of those who follow.
Intro Music: “Podcast Background Music While Talking – No Copyright” by @PodcastBackgroundMusic. Licensed under Creative Commons Attribution 3.0 (CC BY 3.0)
Episodes

Friday Jan 13, 2023
Friday Jan 13, 2023
We are delighted to meet Karen Walker in The Impact Room.
Karen is a Director of Strategy & Change at The Independent Parliamentary Standards Authority, and Non Executive Director at Bradford Teaching Hospitals NHS Trust.
Hear from Karen about Non Executive Leadership and the differences to being an executive or board leader, together with the benefits that both parties gain from this sort of a role.
What inspires Karen and what are the values that have driven her through her highly successful career?
The links between her career history and path and her current NED role.
A humble whilst significant people leader, with a strong following of people who have worked for her, with her, and been mentored by her.
The Impact Room – Where exceptional, diverse and impactful leadership and wisdom is shared... View the video recording here.
From Douglas Jackson

Friday Jan 13, 2023
Friday Jan 13, 2023
The Impact Room welcomes Nick Creagh, Chief Data & Analytics Officer at QS Quacquarelli Symonds and previously Head of Analytics at World of Books.
Nick is a leader with 20 years of experience and proven track record in building analytics functions / products that add value across the board.
Nick knows how to turn data into revenue. How to create a data strategy and how to make a difference with data.
Data is a strategic asset, your best. So what are you doing with it?
Are you getting the most value from your data, or is it just sitting there, gathering (virtual) dust?
The stories you tell with your data can add real value - to your customers, to your shareholders and to your bottom line.
Nick uses data science and analytics to find those stories.
The Impact Room – Where exceptional, diverse and impactful leadership and wisdom is shared. From Douglas Jackson
You can view the video recording here.

The Impact Room
The Impact Room from Douglas Jackson is where exceptional, diverse, and impactful leaders share the stories behind real, growth, transformation and business.
We explore what makes leadership work, from the boardroom to the front line, through conversations on Growth, Transformation, AI, Data, Operations, CX, Customer Experience, Operations, Strategic Resource Planning, Insight, Analytics, and more.
Each episode features candid discussions with leaders shaping the future of business CEOs, COOs, Chief Customer Officers, and transformation specialists across Housing, Utilities, Insurance, Fintech, Travel, Retail, SaaS and beyond.
At Douglas Jackson, we believe exceptional leadership matters. Through The Impact Room, our invite-only cohorts and our leadership community, we’re dedicated to helping current and future leaders learn, grow, and challenge what’s possible.
🎧 Join us to explore how great leadership drives lasting impact for people, businesses, and communities.
Connect: mail@douglas-jackson.com
Learn more: www.douglas-jackson.com





